WE ARE MULTITRADE DISTRIBUTORS
Multitrade Distributors is a wholly owned South African company that supplies tungsten carbide cutting tools as well as holding tools to the engineering and manufacturing industries. Founded in Port Elizabeth in 1983, the main objective of the company is to introduce and maintain total tooling solutions to these industries.
Since inception Multitrade Distributors has been the sole distributor for Mitsubishi Carbide products in the Southern African regions and later introduced various other product offerings to its range, such as; SsangYong Ceramic Cutting Tools, NT TOOL Corp, KOMET Group, ARNO Werkzeuge and Kintek. The company head office is situated in Johannesburg with branches in Cape Town, Port Elizabeth and Durban. We service other areas through a network of smaller distributors outside the reach of our branch offices.
At Multitrade Distributors, we pride ourselves in the quality brands that we represent. The level of expertise of our management and staff is our biggest asset which includes the full backing of our technical applications department providing guidance from basic tooling requirements to full CNC programming in many disciplines, including turn key projects.
WHAT MULTITRADE HAS TO OFFER YOU
How it all began…
The Managing Director teamed up with a partner and established Multitrade Distributors in Port Elizabeth. He moved to Johannesburg and started selling cutting tools from the boot of his car after signing an agreement with Mitsubishi Materials to be their sole agent in South Africa.
One Year Later
Multitrade Distributors Johannesburg was established at Metal Box House in Milpark.
Branches in Durban and Cape Town were opened thereafter. Four branches opened in total.
Time for Expansion
To better cater to our customers’ needs Johannesburg offices moved to a bigger property. We moved into our own 1200m² premises in Meadowdale, Germiston, Gauteng. Soon after new agencies were taken on such as SsangYong Ceramic Cutting Tools, NT TOOL Corp, KOMET Group, ARNO Werkzeuge to complement the existing Mitsubishi Materials Materials range.
The Johannesburg Branch in Meadowdale officially became the Head Office
We operate on a principle of servicing our customers with the right product at the right price in the shortest possible time. Shipments used to have a lead-time of six weeks, but now three shipments arrive from the Mitsubishi Materials warehouse in Singapore every week, along with shipments of our other leading brands from other countries.
Multitrade Distributors celebrated their 30th year of service to the industry.
Thirty years later the company has grown from five staff members to forty-five, with an experienced technical and sales team offering quality support to our customers.
The Head Office in Johannesburg moved premises to Edenvale
To better facilitate staff and customers’ requirements. The company has now added various other brands to our range to allow our customers a better variety of quality and price.
WHY CHOOSE US
WHAT CUSTOMERS ARE SAYING ABOUT MULTITRADE
Since we have used Multitrade, we have received excellent service regarding Tooling. They inform us continuously of new tooling solutions. The sales consultant that calls on us gives us very good service. Not only are we very happy with the service that we receive from them, we are also very satisfied with the products they supply us. It makes our lives so much easier to have the correct tooling. They are always willing to assist in finding machine solutions and tooling to optimise our components.
We can honestly say that whenever we have a machining problem, we can rely on Multitrade for help, their service is excellent and a good product to back it up.
We would recommend them anytime.
In the past +- 30 years of trading with Multitrade I have had excellent service, quality of product and on-time delivery. The level of service is unbeatable and I have always felt that Multitrade takes great care of its customers.
I would recommend Multitrade to anyone looking for a quality product and superb service.
Crabtree has been dealing with Multitrade for about 8 years and we have built a sound relationship. Multitrade is our sole cutter and tips supplier as we are pleased with the quality and service levels that they provide. We have a moderate consignment stock and it is checked and maintained by Multitrade on a monthly basis. I test Multitrade in terms of product quality and cost with other suppliers and Multitrade gets preference every time.
Multitrade's service is exceptional. On occasion, we have run out of certain cutters and Multitrade has always gone the extra mile in providing us with a quick solution. Often Mark (National sales Manager) even drops off the cutters himself that same day, ensuring that we are satisfied. I thought that this level of commitment to customer service was unique to Crabtree but soon realised that this is how they deal with all their customers. As Multitrade sometimes contacts us asking if we have certain cutters in our consignment that we will not be requiring in the next few days, so that they can satisfy other customers.
Multitrade only employs presentable and professional reps who are passionate and dedicated to their customers, backed by a strong technical and management team by Mark and Terry.
I would gladly recommend Multitrade to anyone.